It is important to us at FACES that you are happy with your purchase, and in the case that you are not fully satisfied with the item you received you can return it to us within 7 days of receipt. FACES is happy to offer an exchange or a refund within this period.

In all cases, the items returned must be in their original condition. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.

Returning an item is simple, just send FACES an email with your order #. An e-mail with return instructions will follow shortly after. A refund will be issued back to the original method of payment for the merchandise returned.